PRIVACY POLICY
Effective Date: 8/7/2024
Agent Connect Hub (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://agentconnecthub.com/] and engage with our services.
1. Information We Collect
Personal Information: We may collect personal information that you provide to us, including your name, email address, phone number, and any other information you choose to provide.
Usage Information: We may collect information about your interactions with our website, such as IP address, browser type, operating system, referring URLs, and pages visited.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide and Improve Our Services: To operate our website, provide you with services, improve our offerings, and develop new features.
Marketing Communications: To send you promotional materials and updates about our services. You can opt out of receiving marketing emails by following the unsubscribe instructions included in each email.
SMS Communications: To send you SMS notifications and marketing messages if you have opted in. We adhere to SMS A2P regulations to ensure your privacy and consent are respected.
Customer Support: To respond to your inquiries, provide customer service, and resolve any issues.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with:
Service Providers: Third-party vendors who provide services on our behalf, such as email and SMS marketing, data analysis, and customer support. These providers are bound by confidentiality obligations and are not permitted to use your information for any other purpose.
Legal Obligations: If required by law or in response to legal processes, we may disclose your information to government authorities or other parties.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. SMS A2P Compliance
We comply with SMS A2P regulations, including obtaining your explicit consent before sending SMS messages. By providing your phone number and opting in to receive SMS communications, you consent to receive marketing messages from us. You can opt out at any time by following the opt-out instructions in the SMS or contacting us directly.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Access and Correction: You have the right to access and correct your personal information. You can do so by contacting us at [email protected].
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
Do Not Track: Our website does not respond to Do Not Track signals.
7. Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Agent Connect Hub